Customer Centricity Conference LiveBlog, Preview
Two days until customer centricity visits San Francisco!
Hello world! My name is Ehow Chen and I'll be liveblogging the highlights of the first ever Customer Centricity Conference in San Francisco! On Wednesday we will be hearing from some great speakers that live and breath customer centricity, including:
Tiffani Bova, Global Customer Growth and Innovation Evangelist of Salesforce)
Bill Schlough, Senior VP and CIO of the San Francisco Giants
Jodie Antypas, Director of Consumer Insights of Electronic Arts (EA)
Peter Fader, Professor of Marketing at the Wharton School, University of Pennsylvania
Thursday will give our attendees to apply the concepts in a competitive customer centricity simulation, developed by the Wharton Learning Lab. As a previous participant, I'm looking forward seeing how our attendees do! Please reach out if you have any questions or comments, and I look forward to seeing everyone at the conference on Wednesday!