Ep. 128 | Customer Data Privacy: Who Has The Right To Use It? with Richard Whitt
There is no data point that’s exactly the same as another data point because the context around it is always different, and that context often gets lost in the data stream when companies are trying to take a look at us.
Richard Whitt
Ep. 127 | Getting To Know Your Customers with Moira McKenna
There is this ability to be empathetic as a brand to your consumer base if you actually understand and use the data well.
Moira McKenna
Ep. 94 | Creating Happy Customers via Compliance
Privacy should be part of your culture, the fabric of your company.
Jodi Daniels
Ep. 92 | Managing the Fabric of Customer Data
Analysts spend 80% of their time finding the assets, then risk reinventing the wheel when they can't stand on previous knowledge.
Bob Page
Ep. 91 | Human-centered AI with Jen Stirrup of Data Relish
The most successful companies are the ones that put the customer at the heart of their AI vision.
Jennifer Stirrup
Ep. 86 | The Business Roundtable’s New Focus
Classic Wall Street thinking treats the customer as a by-product of store locations and product launches. This is not customer-centric.
Allison Hartsoe
Ep. 79 | Visual Data Disasters with Alberto Cairo
I recommend to people to stop for a second. Think about the nature of the data. More importantly, think about what it is that you want to communicate.
Alberto Cairo
Ep. 40 | Customer-Centric Research with EA
Diversity is slicing customer-centric research by behavior, attitude and motivation.
Jody Antypas, EA